Community FAQs

Are waste collection and disposal services operating as normal?

Rubbish collection services and waste disposal sites are operating as normal. The Tip Shop at the O’Neill Road rubbish tip is now resuming normal operating hours of Saturday 11am - 12pm.

Is the Shire Administration Office open?

The Shire Administration Office is open for business Monday to Friday from 9.00am to 4.15pm.

Can I attend group fitness classes at the Mount Barker Rec Centre?

The Mount Barker Rec Centre and Gymnasium are open per regular trading hours.  Click here for more information.

When will the Mount Barker Library re-open?

The Mount Barker Public Library is now open as per regular trading hours. Social distancing rules in place. The Select and Collect service remains available.

Do you need assistance or are you looking to volunteer and help others?

Volunteering can provide crucial support to people in the community who are impacted by an emergency. That’s why we’re calling on all people who can lend a hand to register their details to become a volunteer.

www.emergency.volunteer.org.au

How can I protect myself and others?

The Department of Health advises the most effective way to mitigate the risk of contracting Coronavirus is to practice good hygiene.

  • Stay home if you are experiencing a fever, cough, sore throat, fatigue or shortness of breath.
  • Wash your hands frequently and thoroughly with soap and water for at least 20 seconds. Dry your hands.
  • Cover your coughs and sneezes with a flexed elbow.
  • Avoid touching your face.
  • Use and immediately bin tissues.

What are the symptoms of the virus?

Symptoms can range from mild illness to pneumonia. Some people will recover easily, and others may get very sick very quickly. People with coronavirus may experience:

  • Fever
  • Cough
  • Sore throat
  • Fatigue
  • Shortness of breath
  • Flu-like symptoms.

When and how should I seek medical attention?

To seek medical help from a doctor or hospital, call ahead of time to book an appointment. You will be asked to take precautions when you attend for treatment. Follow the instructions you are given.

Your doctor will tell you if you should be tested. They will arrange for the test.

You will only be tested if your doctor decides you meet the criteria:

  • You have returned from overseas in the past 14 days and you develop respiratory illness with or without fever.
  • You have been in close contact with a confirmed COVID-19 case in the past 14 days and you develop respiratory illness with or without fever.
  • You have severe community-acquired pneumonia and there is no clear cause.
  • You are a healthcare worker who works directly with patients and you have a respiratory illness and a fever.

What should I do if I have been told to self-isolate?

Refer to the Department of Health’s isolation guidance.

What are useful resources during this time?

To stay informed of updates and essential information we recommend you download the Federal Government's 'Coronavirus Australia' app in the Apple App Store or Google Play (for Androids).

For information on how to help stop the spread of the virus, what to do if you have symptoms and for latest official medical advice see below:

Australian Government Coronavirus (COVID-19)

Department of Health

Healthy WA

Health Direct

About Coronavirus

Coronavirus National Health Plan

Translating or Interpreting Services